OUR POLICIES

Upon receipt of your payment, we will initiate the processing of your order and promptly notify you via email to confirm that the payment has been successfully received. Additionally, we will include a copy of your invoice for your records. Please be aware that if any payment is not authorized, you will be redirected to the previous page on our website, and we will not be obligated to proceed with the order.
Please take note that once you have placed your order and your payment has been authorized, you will not be able to make any amendments to your order using our website's interface. To modify order details such as address or contact information, kindly contact our customer support team via email at info@betterbitesuae.com. Our dedicated customer care advisors will assist you in making necessary changes, provided it is feasible.
We would like to emphasize that, with regard to food items, we do not offer refunds or accept returns unless the product you receive is defective. It is the responsibility of the customer to verify that all items received match the items ordered. If, by any chance, you receive an incorrect item, please refrain from opening it. We cannot accept returns or issue refunds for items that have been opened, tampered with, or are not in their original condition.
At Better Bites, we are committed to delivering exceptional customer service, and we stand firmly behind the quality of our products. Our primary goal is your satisfaction, and we hope that you will be as pleased with our offerings as the majority of our valued customers have been.